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Residential Garage Doors & Garage Door Openers - Frequently Asked Questions

Answers To Your Most Frequently Asked Questions Regarding Residential Garage Doors & Garage Door Openers

Haas Garage Door Interior View

Garage Door Installation, Maintenance & Repair Service - Buffalo, NY & WNY

We hope that these answers to your most Frequently Asked Garage Door & Opener Questions are helpful to you:

  1. Why Do Garage Door Springs Break?
  2. Why Did Garage Door Springs Seem To Last Longer Years Ago?
  3. What Makes a Garage Door "Come Off Track"?
  4. Should A Homeowner Try To Repair A Broken Garage Door Spring Or Cable?
  5. What Maintenance Should A Homeowner Do To Their Garage Door?
  6. Why Do Electric Garage Door Openers Stop Working?

If you have a question for our Garage Door & Opener Experts, please feel free to Use Our Contact Form.

If you require a service call for your Garage Door or Opener, anywhere in Buffalo, NY or the surrounding counties of WNY please Call 716.895.9245 during normal business hours. Outside business hours you may contact us by e-mail, or Use Our Form



1. Why Do Garage Door Springs Break?

Garage Door Springs are designed to function for a certain number of mathematically computed cycles. One door open and one door close equals one cycle. The industry average lifetime for a standard duty garage door spring is 10,000 cycles.

2. Why Did Garage Door Springs Seem To Last Longer Years Ago?

We now use our garage doors more than we ever did in the past. Today, you’ll likely see both husband and wife working and each one opens and closes the garage door when leaving and returning. In the past, many wives either stayed at home or the family only had one car. Moreover, following the introduction of Secure Keypad Entry Systems, the garage door is now commonly used by all members of the family as the main entrance - to minimize tracking mud, dirt, and snow into the house.

3. What Makes A Garage Door “Come Off Track”?

If a cable breaks, or the garage door gets stuck on something (going up or down), one cable may come off the drum and cause the one side to lose tension in the cable.

4. Should The Average Homeowner Attempt To Repair A Broken Garage Door Spring Or Cable?

No! The cables and springs are under EXTREME tension! and without the proper knowledge and tools, attempting either repair can cause serious injury. Always call a professional to effect a safe repair to your garage door spring or cable. Our technicians are equipped with the right tools and knowledge to quickly get your door working properly again and it (literally) will not cost you an arm or a leg!

5. What Can A Homeowner Do To Help Keep Their Garage Door Operating Properly?

Perform the following routine maintenance at least twice a year:

If in doubt, call a professional garage door technician. A small investment in maintaining your garage door will keep it running correctly for many years.

6. What Causes Electric Garage Door Openers To Stop Working Or Not Work Properly?

For a properly functioning garage door system, all components of the door (panels, springs, rollers...) and the operator must be working properly. A broken spring or cable can cause the door to not open, or something as simple as the operator safety sensors may be covered with dust, spider webs, or out of alignment. Any of these issues (and many others) could prevent your electric door opener from operating the door.

For All Of Your Garage Door & Opener Needs, From Small Repairs To Full Installation
Contact Adams Door Company To Schedule A Service Call Or Book An Appointment
Call 716.895.9245, e-mail, or Complete Our Online Form


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