| Why do springs break? |
| | They are mathematically computed to function for a certain amount of cycles. Open and closed equals on cycle. The industry average is 10,000 cycles.
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| Why did springs seem to last longer years ago? |
| | Now more than ever, you’ll likely see both husband and wife working and each one opens and closes the door when returning. In the past, many wives either stayed at home or the family only had one car. Moreover, the garage is now commonly used as the family entrance to minimize tracking mud, dirt, and snow into the house.
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| What makes a door “come off track”? |
| | If a cable breaks or the door comes down and gets stuck on something, going up or down, one cable may come off the drum and cause the one side to lose tension in the cable.
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| Should the average homeowner attempt to repair a broken spring or cable? |
| | No! The cables and springs are under EXTREME tension and without the proper knowledge and tools, attempting either repair can cause serious injury. Always call a professional.
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| What can a homeowner do to help keep their door operating properly? |
| | Do routine maintenance, check all hinges, bolts, and lubricate rollers and bearings at least twice a year. If in doubt, call a professional.
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| What causes electric door openers to stop working or not work properly? |
| | Everything works as a complete system – springs, rollers, and operator must all be working properly. A broken spring or cable can cause the door to not open, or something as simple as the operator safety sensors may be covered with dust, spider webs, or out of alignment. This would all cause the electric door operator to malfunction.
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